Call Centres
HR software built for fast-moving call centres.
High turnover, constant onboarding and attendance that has to be right every single day. Shiftly keeps the people admin under control while the floor keeps moving.
Free setup · Free migration· No contracts
Overview
Good morning, Sarah 👋
Here's what needs you today.
48
Employees
3
On Leave Today
4
Actions Required
2
Documents Expiring
Leave request
Sarah Jacobs
Annual Leave
18–20 September
Probation ending
Thando Mokoena
7 days remaining
Missing documents
3 employees require documents
What call centres tell us is hard
If any of this sounds familiar, it's usually the admin — not the people — that's the problem.
How Shiftly helps
Onboard in minutes, not days
New agents get a profile, a contract and a document checklist the moment they start.
Attendance you can trust
Clock-ins, working hours and absences recorded per agent, ready for payroll.
Warnings with a paper trail
Disciplinary records kept with dates and history, so nothing rests on memory.
Probation that actually gets reviewed
Reminders before probation ends, not after.
Built for growing South African businesses.
Shiftly is early. Customer stories will appear here as businesses go live — we'd rather show you the product than invent a testimonial.
HR doesn't need
to be complicated.
Get your company running on Shiftly.
We'll even help set it up for you.